

You can contact us by phone during regular business hours:
Phone
Questions about Online Banking
626-363-8878, ext. 114 or 118
Questions about General Information
- Rowland Heights Head Office: (626) 820-1234
- Corporate Lending: (626) 820-1099
- International Banking: (626) 820-1234
- Arcadia Branch: (626) 461-0288
- San Gabriel Branch (626) 288-9288
- Irvine Branch (949) 769-8888
- Cerritos Branch (562) 677-8858
Lost or Stolen ATM/Debit Card
If you suspect unauthorized use of your Card or to report your Card lost or stolen, immediately visit your
First General Bank branch of account during our business hours or call us at 1-626-363-8878, extension 114 or 118.
To report unauthorized use of your Card or to report your Card lost or stolen AFTER business hours,
please call 1-800-554-8969.
E-mail disclosure:
E-mail communication is for your general inquiry and comment only. It is not intended to substitute any written notice required by the bank. Additionally, First General Bank will never solicit or request for your personal or account information through e-mail. If you have a question about your account or need an immediate response, please contact us by telephone as stated above.
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